Siemens Energy AG
Remote solutions
Siemens Energy AG is driving forward the digital transformation. With innovative technologies and a constant focus on customers, more than 91,000 dedicated employees at Siemens Energy are shaping the energy world of the future – towards sustainable, reliable and affordable energy systems.
On-site maintenance without travel
Widespread voyage restrictions in the Corona pandemic made maintenance impossible for equipment and machinery on ships stationed around the world. But the technical team needed support to properly instruct its employees for on-site maintenance – and in different time zones.
Remote support
Thanks to one of our individualized remote assistance solutions, Siemens Energy’s Expert:in had the opportunity to remotely instruct technicians on the ships. Via augmented reality data glasses on site, the machines were maintained and repaired independently via remote access.
Extended reality: maintenance redefined
Our extended reality solutions enable efficient remote maintenance and monitoring of plants. With the use of data glasses such as the HoloLens 2, we optimize work processes, save costs and use innovative technologies.
AR-based solutions for efficient remote maintenance
- Implementation of augmented reality for interactive instructions and improved remote maintenance.
- Efficient device management for remote control and monitoring of up to 120 mobile devices for optimized processes.
- Integrative web portals for accessing training videos and manuals, scheduling meetings with experts, and reporting issues to increase efficiency.
