HR Training Programs & Upskilling
Targeted Professional Development in Human Resources
In a workplace where skills are the new currency, targeted professional development becomes a critical factor for success. According to the World Economic Forum, 59 percent of workers will need training by 2030 to meet the demands of the future.
One thing is certain: learning alone is not enough. Knowledge only has an impact when it is applied in a targeted manner. That is why our training programs focus on relevance, sustainable learning formats, and insights that enable optimal practical application and drive real change.
Upskilling as the Key to Further Development
In many companies, new requirements, changing conditions, or strategic developments create situations that call for targeted upskilling. This is exactly where we come in: we develop training programs designed to strengthen your teams in specific areas. And if we don’t yet offer the right format, we’ll work with you to develop a customized solution that effectively addresses your challenges.
Upskilling That Works
With our training and education programs, we help you build skills in the areas that will be most important for the future. Instead of relying on one-size-fits-all solutions, we develop customized formats tailored to the specific needs and experience levels of your teams.
Our training programs combine practical content with relevant insights drawn from our extensive project experience. They are supplemented by proven toolkits and supplementary materials that enable immediate application of what has been learned and ensure knowledge transfer within your organization. The result is a learning approach that not only imparts knowledge but also has a lasting impact and strengthens your organization over the long term.
Benefits
Specific Skills
Maximum Relevance
Tangible Impact
Our HR Training Programs
Lean Management
Are the HR processes in your company not running smoothly? Do you sense dissatisfaction or notice inefficiencies in your HR processes? Then Lean Management is, in our view, the philosophy and method of choice. In this training, you’ll learn how to specifically optimize processes in harmony with people and technology. At its core, our focus is on maximizing efficiency, transparency, added value, quality, and satisfaction. Together, we’ll delve into the principles of Lean Management and apply them to your specific context. Step by step, we’ll analyze existing processes, identify areas for improvement, and demonstrate in a practical way how you can create real added value through value stream mapping, process standardization, and continuous improvement (CIP). By the end of the training, you’ll be able to analyze and optimize processes using Lean—all with the goal of achieving operational excellence and increased customer satisfaction.
Cost: on request
Steve Ely
Manager HXM-Transformation
Project Management
Is your company about to launch a new project? Then now is the right time to strengthen your project management skills. In our training, we’ll show you how to ensure project success through clear goal setting, structured planning, sound risk management, and targeted communication and motivation. Our certified Project Management Professionals (PMPs) teach practical methods and provide concrete examples that will guide you away from mere documentation and toward effective, pragmatic project management. Benefit from our first-hand experience—project management is our daily business.We also place a strong emphasis on stakeholder management, as it is crucial for successful project implementation.
Cost: on request
Steve Ely
HXM Transformation Manager
Objectives & Key Results (OKR)
Do you want to establish autonomy and personal accountability as the central pillars of your organization? Is your company facing a highly dynamic environment and increasing complexity? Then, once again, all good things come in threes—because your solution may well consist of three letters: OKR (Objectives and Key Results). What seems simple at first glance often requires significantly more effort in practice than one might expect. This is exactly where our training comes in: Our certified OKR Master Advanced (COMA) instructors will teach you how to formulate goals in a way that makes their achievement both measurable and effective. We therefore also incorporate aspects from the field of Agile into our approach, as the ability to adapt is a crucial factor for success in complex environments.
Cost: on request
Felix Ehrenfels
Manager HXM-Transformation
(Digital) Leadership
Does your team work remotely across different locations? Do in-person meetings take place only rarely, and usually on special occasions? At the same time, do you want to stay close to your team, build trust, and effectively motivate your employees? This is exactly where our training comes in. Together, we’ll explore how to lead successfully even from a distance. You’ll receive practical tools and strategies that you can use to strengthen the bond between you and your team—as well as within the team itself—in a sustainable way. From regular virtual communication channels and effective meeting design to concrete strategies for genuine care and trust-building—we’ll show you how small changes can have a big impact. Focusing on key touchpoints, we’ll work with you to develop tried-and-true recommendations for action that will actively position you as a leader in the lead role.
Cost: on request
Lucas Senzel
Director HXM-Transformation
Employer, Branding, Employee Recruitment and Retention
Do you want to increase your visibility as an employer, reach relevant talent, and retain existing employees for the long term? At the same time, do you find that traditional approaches often aren’t enough anymore to hold your own in the race for talent? If so, it’s worth taking a fresh look at your employer positioning. In this workshop, we’ll take a fresh look at your employer positioning together and show you how to strategically refine your employer brand and bring it to life—both internally and externally. You’ll gain practical insights on how to truly understand your target audiences, design relevant touchpoints, and win them over with a clear stance. The session is complemented by inspiring best practices and quick wins that you can implement right away. This will help you create an employer brand that’s not only visible but also has a lasting impact.
Cost: on request
Alina Hodkin
Senior Consultant, HXM Transformation
Prompt Engineering (AI)
Perhaps you’ve already tried ChatGPT—hoping it would revolutionize your work? But were the answers often vague, unhelpful, or more like an improved search engine? You’re not alone. That’s exactly where our training comes in. If you want to use generative AI tools effectively, you need more than just a few test runs—it’s the “how” that matters. The right prompt makes all the difference. In this training, we’ll show you how to unlock the full potential of AI applications—no technical prior knowledge required. We’ll start with an easy-to-understand introduction to the topic Artificial intelligence and highlight the specific opportunities that arise, particularly for the HR field. We will then focus on the core of AI usage: prompting. Using the proven RICE-Q method (Role, Instructions, Context, Examples, Quality), you’ll learn how to structure your prompts to get better, clearer, and more relevant answers. The result: less searching, more clarity—and a fresh perspective on what’s truly possible with AI.
Cost: on request
Aman Singh Jhinjer
, HXM Transformation Consultant
Change Management
Basics – Laying the Groundwork for Sustainable Change
Is your company about to undergo a major change, such as the introduction of a new tool or new policies regarding working hours and location? Do you anticipate resistance from your workforce and want to foster acceptance? Then, together with you, we’ll leverage our “EMPOWER” change management approach (Engage, Motivate, Plan, Optimize, Win, Evolve, Refine) to effectively shape change. As part of this training, we’ll teach you the fundamentals of successful change management and provide you with our tried-and-true toolkit. Our goal is to demystify change management. After all, change requires more than just project management—it requires communication, participation, and empowerment. In this way, we lay the foundation for sustainable adoption.
Advanced – Deepening and Shaping Change in a Targeted Way
Are you familiar with the fundamentals of change management and now ready to take it a step further? Are you looking for practical approaches to bring communication, participation, and empowerment to life in order to achieve real change? In this advanced training, we apply the framework from the basic module to your specific challenge. Using best practices, real-world insights, and concrete methods, we’ll show you how to actively shape change—even when dealing with critical stakeholders. Benefit from our many years of experience in facilitating discussions and conducting interviews. Role-playing exercises and storytelling techniques bring the training to life and help you put what you’ve learned into practice right away.
Beyond – Strengthening Collaboration and Interaction
“Communication is Key,” but what is the key to effective communication? In this training, we’ll work together to develop the ability to structure interactions in a way that is equally respectful and relevant to both the sender and the receiver. After all, good communication isn’t a matter of chance—it’s a skill that can be learned. Drawing on rhetorical principles, practical models, and helpful heuristics, you’ll learn to consciously apply different communication styles. In a dialogue-oriented format featuring individual and group exercises, you’ll experience how authentic communication emerges and makes an impact. Through regular reflection, we’ll identify your individual strengths and work together to further develop them. This leads to an authentic communication style that works—precisely because it’s authentic.
Cost: Upon request
Felix Ehrenfels
HXM Transformation Manager
Mindsetshift
Sind Sie mit einem Umfeld konfrontiert, das sich gegen Veränderungen stellt? Begegnet Ihnen häufig der Satz: „Es bleibt alles wie es ist, denn das haben wir schon immer so gemacht?” Dann ist es Zeit für einen Kurswechsel. Ein Mindsetshift beginnt mit dem Bewusstsein, dass Überzeugungen und Verhaltensweisen oft tief verankert sind und hier der Schlüssel zur Veränderung liegt. Bereits das bewusste Hinterfragen dieser Muster ist der erste Schritt nach vorn. In diesem Training zeigen wir Techniken, die einen echten Perspektivwechsel ermöglichen. Angelehnt an bewährte Methoden aus dem Customer Journey Design und dem Einsatz von Empathie Maps schaffen wir ein tiefes Verständnis für andere Sichtweisen und Bedürfnisse. Zusätzlich lassen wir uns von inspirierenden Erfolgsgeschichten aus dem Sport leiten – etwa von Jonas Deichmann oder Eliud Kipchoge (Vitamin N). Diese Impulse machen Mut, gewohnte Denkmuster zu durchbrechen und neue Wege zu gehen.
Cost: on request
Lucas Senzel, Director of HXM Transformation at
5 Steps to Successful Upskilling
To ensure that our training and educational programs address your specific needs, we follow a clear and structured approach. This allows us to ensure that content is tailored precisely to your requirements and delivered effectively:
Kickoff & Needs Assessment
During a (virtual) consultation, we’ll identify your specific needs and work together to define the training objectives.
Agenda & Final Touches
Based on the needs analysis, we will draft an initial agenda, which we will review and finalize together with you.
Content & Materials
We develop the training and educational materials that serve as the foundation for practical and sustainable implementation.
Conducting the Training
Whether in person or virtually—we deliver training that is interactive, goal-oriented, and tailored to your teams.
Follow-up & Feedback
To conclude, we’ll reflect on the results together, gather feedback, and lay the groundwork for sustainable knowledge transfer.
Qualifications That Make a Difference
What sets us apart from traditional training providers? At mmmake, we don’t come from the classroom—we come from the real world. As a consulting firm with deep market insight and years of project experience, we deliver first-hand content—not textbook knowledge. Thanks to our 3 M’s (mmmake), we create a seamless learning experience that combines strategic thinking, operational implementation, and sustainable knowledge transfer. We don’t develop one-size-fits-all solutions; instead, we create customized training programs that offer both theoretical depth and practical insights for maximum relevance and applicability. This results in learning formats that directly address the corporate context and deliver long-term value.
In short: We don’t just advise—we empower.
